Industry Specific Solutions - Mortgage

Powerline™ Is Your Mortgage Origination Partner That Provides You With The Necessary Tools To Generate, Convert, And Manage Prospect Connections. Powerline™ is your ally that makes sure you aren't missing a lead that could generate a big sale. Powerline™ provides you with a turnkey and effective tool to build strategic alliances with Realtors® , FSBO's and builders or implement a consumer direct plan. Our subscribers benefit from a simple to use but sophisticated technology that properly captures, connects, tracks and follows-up with every potential prospect.

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Visit our new ArchAgent website to view all package and bundle pricing for Arch services.

Powerline™ is the gold-standard in call-capture services for the mortgage origination professional for all others to be measured against. As the leader in this field we must be dependable and most importantly accountable for the solutions we offer.

The Powerline™ system for mortgage originator includes:

• Toll Free Access : Your own toll free phone number with unlimited extensions and capacity. Unlimited users, such as Realtor© alliances may share your toll-free number and maintain secured access so that leads are protected.
• ANI Capturing: Powerline™ captures the phone number of the caller using Automatic Number Identifier (ANI) which cannot be blocked like Caller I.D. ANI is the most reliable and accurate phone capturing technology available.
• Name and Address Match: Powerline™ appends the phone record with a matching name and address when available and provides this information within minutes. To achieve this Arch has licensed access to a patented multi-sourcing database technology with the most complete universe of business and residential telephone numbers linked to current names and postal address. These links are regularly updated based upon more than 400 million verifications each month. You can be assured that your data is the best quality possible.
• Ad Tracking: Powerline™ automatically captures and reports the ad medium that caused the prospect to respond. The information is available in a variety of formats so that the originator can track leads by ad source, property, or day. The Powerline™ subscriber can request these reports to be delivered on a regular schedule (weekly, monthly via email) so that tracking ads is easy and automatic. It's simply not possible to quantify your marketing's return on investment without this accurate and automatic information.
• Voice and Fax Mail: Powerline™ provides the originator with user friendly Voice and Fax mail. Fax mail transforms your Powerline™ toll free number into a virtual fax machine enabling you to receive faxes (directly to your email or a remote fax machine) regardless of your location when you need that important fax.
• Pager Notification: Powerline™ notifies you (and another member of your team such as a Realtor associate) of leads in real time directly to your pager, email or PCS cell phone. You'll receive the caller's phone number (numeric pager) or the caller's phone number and name/address (PCS cell phone/email) within seconds of the call so that you can respond timely.
• FTP Delivery: Leads can be delivered to proprietary contact managers via FTP (File Transfer Protocol). FTP is a unique offering by Arch that enables organizations that use custom follow-up programs to self-populate their contact managers so that the subscriber can respond quickly and efficiently.
• Real Time Call Reports: The call reports include all the vital information you need to follow-up such as name, address, phone number, property or ad offering, ad source and date stamp. Powerline™ reports notify you if the caller originated from a cell or pay phone or appears on a state Do Not Call list. The reports can be queried in any format desired so that the originator can easily download to a proprietary contact manager, track advertising campaigns or assign the lead to the proper party.
• Fax-on-demand : Each extension maintains the ability to store a digital image of a unique fax document and send it automatically on-demand.
• Web Integration : Each recording on your Powerline™ system can be played through your website automatically.

As a Powerline™ subscriber you may add these innovative tools (no setup fees unless noted) to support you and provide you with the confidence that you aren't missing any opportunities while you are servicing someone else.

• Call Coordinator- Many Powerline users find that the system has the capability to generate over 400% more leads than their traditional marketing vehicles did. While this hyper-response is great, it can be overwhelming to follow-up on. Arch Call coordinator ensures that every lead generated by your Powerline system will be contacted and qualified for you in a timely and professional manner, with you receiving immediate updates with call results.
• Assistant Services - An Arch coordinator will set the entire Powerline system up for you, saving you the time and effort of doing it yourself.
• Survey - Powerline can be combined with a custom telephone survey to collect information such as name, address, dates, email address, etc. Dozens of pre-configured surveys are available for immediate use, including calculators for mortgages and refinancing.
• Transcription - Most information collected by survey is automatically recorded as common data. Arch offers transcription for free-form voice responses such as name, address, email, custom questions, etc.

The Powerline™ Business Building Kit

• Six Steps To Success : The Powerline™ business building manual shipped on hard copy and CD-ROM. This manual contains industry specific ad templates, response marketing techniques, follow-up scripts and marketing strategies.
• 14 Prewritten Direct Response Reports: Targeting Buyers, Investors, First Time Homebuyers, FSBO's, etc.
• A FSBO/Builder Sale and Finance Kit: Showing you exactly how to generate leads and listings from the lucrative FSBO Market.
• Realtor Alliance Kit: Demonstrates how to attract and build relationships with the top-producing Realtors© you covet. Sample letters, scripts and agreements included.
• Master-Mind Conferences: Free to our subscribers, featuring a host of top-producing mortgage originators and coaches revealing how they use Powerline™ in addition to other money making strategies. These conferences are often supported with visual presentations that you may request on CD-ROM or download via our website.
• Video and Audio instruction for a quick setup.

The Powerline™ Service Network

• ISDN Service: Powerline™ only uses Integrated Services Digital Network (ISDN) lines exclusively through Tier 1 providers ensuring our clients receive the most reliable and fastest service possible.
• Secured Data: The Powerline™ service is housed on a network secured in a class-A commercial high-rise with 24 hour secured access and guard. Our center is manned 8am - 10pm CST. Our technicians are on call 24x7 and reside within minutes of our facilities. Our internal network and databases are secured by password access. Our web, e-mail and reporting servers are hosted at our ISP, and are separated from the internal network by a sophisticated firewall.
• Technical Expertise: The Powerline™ service is based on a proprietary platform, developed internally and refined over the past eleven years. Powerline™ has been servicing the mortgage originator industry longer than any other provider of call capture services.
• Reliability: The hardware consists of standards based telephony components and computing platforms / servers from major manufacturers. Our platform is designed with real-time redundancy of computing platforms and data, allowing immediate fail-over protection in the event of a hardware failure. Backup power is provided by battery based UPS and an on-demand diesel generator ensuring that any fiber or electrical outage, no matter how severe, will not significantly affect your Powerline™ service.